13:15 30 Sep 23
Spring Mill was the bright light at the end of a long struggle to find a loving, caring, trustworthy home for my grandmother! The nurses and staff are outstanding and are a true gift from the heavens. We have so much peace of mind knowing she is safe with people with we trust. 10/10 stars.
21:29 30 Aug 23
I would like to take this opportunity to provide some feedback on Spring Mill.The organization is outstanding in every aspect. It is very clear that leadership sets the tone, and that the compassion and care extended by all staff is consistently excellent.As a visitor, I am impressed by the consistency of cleanliness and the brightness of the community. I always feel welcome. Likewise, it is very easy to be a natural part of the team, showing care and kindness to the residents, because of the wonderful tone and culture that the organization has established, involving all, treating all with respect, kindness and dignity.I cannot think of a single area of the Spring Mill operation that is deficient. In fact, it’s unusual for any organization - public, private, nonprofit, educational, or faith-based - to be so strong across-the-board. Clearly, this is a reflection of good direction-setting by leadership, training of staff, quality assurance, feedback from residents, and their families and friends.It has been remarkable to watch how well and how quickly Spring Mill intakes new residents and makes them feel a part of the community.Further, and perhaps more remarkable is to see the way that residents are very respectful and caring for one another. Obviously, that kind of life giving and affirming environment is a function of the overall caregiving priority emphasized by Spring Mill leadership and lovingly carried out by staff.I could say much more, but will close with this testimony: as a society, it is extremely important that we value all people. Our society can sometimes undervalue those who are in the later years of their lives. Ironically, in other societies, those are the very people who get the most honor care and respect.Spring Mill provides the standard of excellent care, compassion and kindness for all residents, and extends the very same humanity to visitors.You are indeed a model organization, that many others could learn a great deal from in terms of the excellent job you do.Thank you for this opportunity to comment.
14:13 25 Aug 23
My grandmother was in need of immediate full time professional assistance as the help we were receiving while she was home just wasn’t enough. Janine at Spring Mill got us in almost immediately and worked with us on finding the perfect fit for my grandmother! It’s such a relief knowing she’s now being cared for around the clock with such helpful and caring individuals!
17:11 04 Aug 23
Caring staff who get to know not only the resident but their family as well!
20:34 22 Jul 23
What an amazing community. Toured with Janine a few weeks ago, what an angel. We unfortunately needed to go in another direction which the Spring Mill team helped us with. I would highly recommend this facility for anyone looking for senior living.
20:31 22 Jul 23
23:23 28 Jun 23
I met with Janine Dambrosio and was so impressed with her and Spring Mill. If my mom had stayed in Pennsylvania, this is definitely where I would have wanted her to live. The apartments and facility are beautiful and and the staff are friendly and accommodating. Janine, whom I worked with, was extremely helpful, informative, friendly, knowledgeable and personable. If my mother comes back to Pennsylvania, I wouldn’t want her anywhere else.
12:52 22 Jun 23
My neighbor lives at Spring Mill and I visit often. The lobby is always filled with people laughing and having fun. My neighbor has been there for years and is do happy and so well cared for, staff is amazing. The director of the facility is really kind and so involved. I would definitely recommend Spring Mill 100%!
08:50 18 Jun 23
I have felt the need to write a review before but enough is enough. This place has seriously gone down hill. My mother lives here and just alerted me that two employees got into a full brawl in the main lobby. They are significantly understaffed and the communication between family and staff is nonexistent. I recently gave them a referral for their memory care program that used to be great but from my understanding they let the memory care director go and the program has been suffering since. Looking at these reviews I see familiar faces of current employees that I’m sure have been coerced into leaving a good review. Spring Mill is not what it used to be and we will be moving my Mother as soon as another community becomes available.
20:25 12 Jun 23
This is my new “Happy Place” too! 🧡 When people say to me that having my mother in a Memory Community must have been a hard decision… I immediately and happily tell them having my Mom at Spring Mill was one of the EASIEST decisions of my life! I appreciate Spring Mill - what a special place and truly a miracle! I’m very grateful for Spring Mill. My Mom is happy, safe, engaged, sociable, and healthy here! She is so happy! And I am happy, too! What a wonderful and kind community and warm place to call home. It’s so spacious, brightly lit, perfectly designed for your loved one with dementia. Fun, upbeat music playing (usually songs from the 1950s, which my Mom loves!). Nooks of creativity like hat decorating, baby dolls, drawing, flower arranging, with ample space to do a lot of walking, including outside….. all while being secure and safe. And the people/staff here are so kind, knowledgeable, and amazing - and they are family, too. I feel as cared for as my Mom. As a caregiver, that means the world. I love coming here to spend time with my Mom. Just a few days ago, they had enrichment activities like learning about Morocco (and then having a Moroccan dinner), watching a Dean Martin concert video, and learning about different animals like penguins and panda bears. The staff are always accessible and just a text away if there is anything you need. Everyone is so kind and friendly. If I could give Spring Mill a review of 10 stars, I would. If you have a loved one with dementia, please give them the gift of calling Spring Mill home. 🧡
21:10 31 May 23
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18:21 28 Apr 23
I have been a server here for about a year and a half and absolutely love the fun, welcoming community and residents here!
18:12 28 Apr 23
I have been working here for 3 years and it is amazing! All of the lovely residents and staff really bring out the best of the community. I recommend spring mill highly, I hope to see you!
14:08 28 Apr 23
Love it here! Residents and my server team are fantastic
13:59 14 Mar 23
My Mom moved to Spring Mill at the end of December 2022 after being in a facility for 5 yrs that let her fall constantly the past year. What a huge difference Spring Mill has made in my Mother’s care! They have been so nice and caring and do everything they can to keep her safe. The staff is so warm and caring and the facility is beautiful! The Memory Care unit is so intimate and homey! They treat my Mom with respect and always make me feel welcome. I can’t say enough about it!!
02:09 04 Mar 23
Melissa Van Klingeren
01:27 28 Feb 23
14:45 27 Feb 23
14:44 27 Feb 23
14:55 13 Jan 23
I work with a healthcare provider who supports the residents of Spring Mill Senior Living. I am very impressed with the building and their staff. Spring Mill has the perfect blend of what one would look for in a senior living community – great care, fun activities for residents, and many amenities for residents to enjoy. You can tell the staff really cares for their residents and seeks out what is in their best interest. As a healthcare provider in the community, we are in frequent communication with the clinical staff, updating them on residents we are currently seeing and proactively identifying ones who could benefit to allow residents to safely age in place. I am always impressed by how much the staff has a great understanding of their residents and their current status and needs. You can tell much they value their residents by their recent renovations – adding a fitness center and a theatre for their current residents to enjoy, as well as more apartments so more people can call Spring Mill home. If you are looking for a senior living community in the Phoenixville area, Spring Mill is a great place to start.
17:56 03 Jan 23
My experience at Spring Mill has been quite fulfilling and one of great pleasure! As a volunteer and Pastor, who has been invited to come and teach Bible Study to the residents, I eagerly look forward to the fellowship and friendship! Our time together is engaging and always pleasant. I am welcomed from the time I arrive with smiling faces and welcoming spirits from the front desk to the recreation room. It is a beautiful facility that is very well kept from the outside in and the staff is always on point!What a beautiful assignment God has given me "for such a time as this!"Pastor Bern🙌🏾🤗🙏🏾
Raising 3 in Philly
03:35 02 Jan 23
Beware!! 😵 Looks can be very "deceiving". Beautiful building, everyone smiles at you. During a recent orientation, at this institution, the Director of Maintenance who is also a fire 🔥 marshall and/or officer. Told us new employees..what he likes to call "jokes". The jokes were negatively directed towards seniors. Yesss.....literally told jokes about the elderly and before he came into the room, other staff there praised him about how funny 😁 he is to us. Really??? If you decide to work here, the joke is on YOU!!! It is very unorganized, none of the administration staff communicates to "each other" about schedules or employees issues. 🙄 IT is a small building with HUGE problems.
18:40 22 Nov 22
My wife and I attended the Casino Night last week and had a wonderful time. The food was amazing, the casino games were fun to play and the new apartments are gorgeous! We talked to many residents while there and every single one of them told us how much they love living at Spring Mill. It was so nice to see the families of the residents play the casino games together and we even heard of a 99 year old resident who learned to play craps for the very first time. It was obvious that the staff spent a lot of time preparing for a perfect evening and everyone was so very welcoming and helpful at the event. We have been telling all of our friends about the amazing community you have created at Spring Mill! Thank you for having us!
22:22 10 Nov 22
Thank you is not enough for how kind Janine and the whole team at Spring Mill was in showing me their community! We hope to be “moving” and grooving there soon!! Ohhh n the chocolate scone parting gift was not wasted! Thank you again and the new reno is phenomenal!
13:40 27 Oct 22
I recently visited the community and was so impressed on many levels. The building is beautiful, the residents were happy, the staff was friendly and extremely helpful and the place was hopping - so much that I said at one point that I would like to live there. Everyone was so excited to play lawn darts later that afternoon and I heard one resident say that the soup he had for lunch was the best he's ever had so he enjoyed a second bowl. I loved it there so much that I plan to volunteer in the near future. Spring Mill is on the very top of my list for a senior living community for my aging parents. Keep up the great work!
21:16 18 Oct 22
I’ve been working at Spring Mill for the past two years. I’ve been a care manager and now a concierge. I love being able to see, help, and interact and with all the residents. Being a part of the spring mill family I am able to be heard, seen, and valued, for that I am grateful. A great place to work ☺️
22:22 08 Sep 22
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21:58 22 Aug 22
I have been an employee at Spring Mill for over 4 years now. The tremendous care from the staff and the family-oriented environment truly demonstrates the quality of our community. I am SO grateful to be a part of it!
12:37 09 Aug 22
Spring Mill is an exceptional community! From the excellent care provided to the beauty of the location, Spring Mill is a wonderful property. I particularly enjoy working with Janine and Gwen, who strive every day to ensure that our mutual clients have the best care possible.
13:56 07 Aug 22
I can’t say enough positive words about David Denenberg and his staff at Spring Mill. My parents have been living at Spring Mill for 2.5 years, and David has gone above and beyond to accommodate our family and make sure mom and dad have the best possible care. Recently, my dad was hospitalized and in rehab for a short period, and the day he came back to Spring Mill, David, Janine and many staff member were waiting there to greet him as he came through the door, it was very touching. The community events for residents and family are wonderful. Janine is amazing with the residents; she loves each one like family and is truly a gift to this community. Also, must mention Jolene (aide), John (activities), Mitch (Memory Care), Charlie (driver) and Mike (chef) are exceptional, and we are truly blessed to have them caring for my parents. Thank you, David and Spring Mill staff!
17:58 25 Jul 22
Spring Mill is a beautiful well-kept building with a very friendly and upbeat staff. If you are looking for a place that will take care of you or your loved ones, this is the right place.
13:34 21 Jul 22
We had the pleasure of being invited to speak at Spring Mill Senior Living recently to educate the staff and residents on a health issue we help with. I have nothing but accolades and praise for this facility. It is clean, organized, and well run. Janine was a pleasure to work with and I got to witness first-hand her interactions with the residents (on a few different occasions) and her genuine love for them is so apparent. The staff is well trained and attentive to the needs of their residents. I would recommend anyone in the area looking for a place for your loved ones to make an appointment here and see for yourself if it is a place to have your family.
14:25 08 Jun 22
My Dad is just finishing a month at Spring Mill and we couldn't be happier. SM far exceeded our expectations. The staff is friendly and happy and really care about the residents. My Dad's living area is clean, bright and well laid out for his needs. The common areas are also inviting. The in-house medical care provided by Suburban Geriatrics was also fantastic. A Physician's Assistant came to his room to evaluate him and got him the Nursing and PT that he needed - it could not have been easier.
18:53 26 May 22
Spring Mill Senior Living is a beautiful facility in a great, quiet area, but very easily accessible to Phoenixville, King of Prussia and Philadelphia! The facility is very clean and well-maintained, but most importantly the staff is kind, caring and empathetic and genuinely cares about their residents! I was very impressed with the Director of Sales, Janine D’Ambrosio. She knew all the residents by name and took the time to stop and say hello while showing me the facility - she is the best! I would highly recommend Spring Mill Senior Living!
20:28 27 Apr 22
I can not say enough about the facility and staff at Spring Mill Senior Living! During my tours, I always saw a vibrant, lively community with happy, active residents and engaged staff...just the kind of environment I wanted for my grandmother! Janine D'Ambrosio was our guide throughout the entire process. She is knowledgeable, friendly and responsive... and not just to "make the sale." She literally knows the name of every resident... and makes a point to greet them and to make meaningful contact with them when she sees them. My family and I are so impressed! Thank you also to Charlie the Driver, Chef Mike, Gwen in Sales and all the other staff who made our visits so great! Everyone I met genuinely loves serving the residents in their community. Spring Mill offers every service you can think of to insure your loved one is safe, engaged and comfortable as they age. I highly recommend Spring Mill!
14:49 06 Mar 22
As a small contractor of a family owned business in Chester County, Spring Mill was very easy to work with, very accommodating. The building reminds me of a ski lodge, beautiful place!
03:19 06 Mar 22
Spring Mill has been a wonderful experience for my Dad. The staff is so caring and kind and genuinely care about the residents. They were so caring to the entire family when my mother passed and worked very hard to assist my father through the transition. They plan wonderful events and do a nice job planning family nights which enables us to know the staff. One staff member in particular is very special to our family. Gwen goes out of her way to check in on our Dad and even brings her great pooch to visit him on her days off- simple incredible. We are very grateful and love the environment and staff.
19:24 27 Feb 22
My family and I were extremely impressed with our experience at Spring Mill. Every person we interacted with was knowledgeable, outgoing, and made us feel welcomed in to the community.
20:27 22 Feb 22
My experience here has been wonderful. I came from a skilled facility where I was making little progress in getting better, almost from the moment I arrived at Spring Mill the spirit of the place lifted me up. I think what affected me the most was being treated special, I came to recognize how dehumanized I felt in the other place. The very first week I was here, as my friends came to visit me, one after another said "God you seem so much better!" and they were right. I think while there are many excellent qualities to the community, what has been most beneficial for me has been the staff.. the quality of the staff. Every staff person goes out of their way to be helpful and friendly. Come check it out!
22:41 15 Jan 22
00:04 14 Dec 21
When plans changed I was thrust into the urgent situation of finding a place that felt like "home" for my mom. Relocating her from WNC, I really wanted some place warm, inviting, and that reminded me of being at home in the mountains. I immediately knew this was the place for her, and when I saw what would be her apartment, I was blown away. When i came in for a tour, Janine and the staff were so genuinely welcoming, and so compassionate about our situation. I am so thankful our original plans changed, because Spring Mill is exactly what we needed. Tucked away in Kimberton, yet easily accessible!!
17:11 08 Dec 21
My mother has been here approximately 1 1/2 years and she is very happy living here. The staff treat her with love. The staff is always helpful, the food is excellent, and there are plenty of activities to get involved in. She had to have emergency surgery and when she came back they accommodated her needs until she was back to her “normal”. Although they had to be extremely careful during Covid we knew our families were safe.
21:50 26 Jul 21
21:24 24 Mar 21
Mom lived at Spring Mill for about a year before her passing this week. The level of compassion and care was exceptional. Special thanks to Jolene, Hannah (Mom's Angel), Gwen, Alyssa, Tamyra, Emily, Daisy, Sherry and Sherry. Huge thanks to Andrea, the new Executive Director; and you have only been there a year too! That Mom so wanted to return is telling.
16:49 26 Jan 21
Spring Mill Senior Living is an amazing place. It is so beautiful inside and out! There is some new staff there that are doing amazing things! Communication is great and they are doing a great job keeping everyone safe during this pandemic!
14:41 20 Feb 20