I can not say enough about the facility and staff at Spring Mill Senior Living! During my tours, I always saw a vibrant, lively community with happy, active residents and engaged staff...just the kind of environment I wanted for my grandmother! Janine D'Ambrosio was our guide throughout the entire process. She is knowledgeable, friendly and responsive... and not just to "make the sale." She literally knows the name of every resident... and makes a point to greet them and to make meaningful contact with them when she sees them. My family and I are so impressed! Thank you also to Charlie the Driver, Chef Mike, Gwen in Sales and all the other staff who made our visits so great! Everyone I met genuinely loves serving the residents in their community. Spring Mill offers every service you can think of to insure your loved one is safe, engaged and comfortable as they age. I highly recommend Spring Mill!
14:49 06 Mar 22
As a small contractor of a family owned business in Chester County, Spring Mill was very easy to work with, very accommodating. The building reminds me of a ski lodge, beautiful place!
03:19 06 Mar 22
Spring Mill has been a wonderful experience for my Dad. The staff is so caring and kind and genuinely care about the residents. They were so caring to the entire family when my mother passed and worked very hard to assist my father through the transition. They plan wonderful events and do a nice job planning family nights which enables us to know the staff. One staff member in particular is very special to our family. Gwen goes out of her way to check in on our Dad and even brings her great pooch to visit him on her days off- simple incredible. We are very grateful and love the environment and staff.
19:24 27 Feb 22
My family and I were extremely impressed with our experience at Spring Mill. Every person we interacted with was knowledgeable, outgoing, and made us feel welcomed in to the community.
12:15 27 Feb 22
Currently I am the Lead Concierge at Spring Mill and my experience here has been nothing short of wonderful. Not only do I enjoy helping direct/navigate residents, families and outside agencies but the work environment here is great as well. Upon arrival you are greeted with beautiful scenery and smiles from our helpful team who are more than happy to accommodate your needs. Our nursing staff goes above and beyond to administer the best care possible to all of our residents. The marketing team is great at hosting a number of events throughout the month to get the community more acquainted with Spring Mill and all that we offer. Overall I recommend Spring Mill Senior Living to everyone I know shopping around for a family oriented and comfortable community for their loved ones.
20:27 22 Feb 22
My experience here has been wonderful. I came from a skilled facility where I was making little progress in getting better, almost from the moment I arrived at Spring Mill the spirit of the place lifted me up. I think what affected me the most was being treated special, I came to recognize how dehumanized I felt in the other place. The very first week I was here, as my friends came to visit me, one after another said "God you seem so much better!" and they were right. I think while there are many excellent qualities to the community, what has been most beneficial for me has been the staff.. the quality of the staff. Every staff person goes out of their way to be helpful and friendly. Come check it out!
19:49 21 Feb 22
What an amazing place!! My aunt recently moved into Spring Mill and I was pleasantly surprised when I went to visit her. It was very clean and the staff was happy and interacting with the tenants.
15:03 19 Feb 22
Spring Mill is lovely and inviteing as soon as you walk through the door. The staff is hustleing and bustling with energy and the residents seemed engaged and happy. The building is very clean. My mother and I showed up to visit her freind right around lunch time and the food looked absolutely delisious. The chef seems to be really into his craft as the lunch looked to be something you would get at a 5 star resturaunt. I will be reccomending this beautiful facility to anyone who is in the market for finding their loved ones a forever retirement community.
13:08 19 Jan 22
I'd like to share my experience of my search for a facility for my dad. My dad was diagnosed with early dementia, shock to him and my family. We had no idea where to turn or what to do as he has declined quickly. My mom started to do some research and called the Spring Mill facility. Not sure what we would have done with out the guidance of the people there. We originally spoke to Gwen because Janine was not available. Gwen was so kind and understanding. She took a bit of information and told me that Janine would call me back. A short time later I heard back from Janine.She listened, heard me, understood our situation, offer assurance and and quality of life for my dad. We scheduled a tour and my mom and I met with Janine. From the moment we entered the facility we were greeted with kindness. We got to meet Gwen who was as kind in person as she was on the phone. Janine took us around and walked us through the memory care part of the facility. We meet the director who took the time to speak with us and talk us though a day in memory care. We really enjoyed meeting Gwen and Janine, they are true experts at what they do. Meeting the director of memory care was the icing on the cake.Dad is doing so well at Spring Mill. They are providing something we could never provide him. My mom can now sleep at night not worrying about my dads future. We can never thank this team enough.
22:41 15 Jan 22
00:04 14 Dec 21
When plans changed I was thrust into the urgent situation of finding a place that felt like "home" for my mom. Relocating her from WNC, I really wanted some place warm, inviting, and that reminded me of being at home in the mountains. I immediately knew this was the place for her, and when I saw what would be her apartment, I was blown away. When i came in for a tour, Janine and the staff were so genuinely welcoming, and so compassionate about our situation. I am so thankful our original plans changed, because Spring Mill is exactly what we needed. Tucked away in Kimberton, yet easily accessible!!
23:12 10 Dec 21
I took a tour of Spring Mill last week, wow, wow, wow! From the moment I called the community I was treated with such great service and kindness. I ended up speaking to Jeanine who asked me a few questions then offered that I come in and take a personal tour of the building. I was greeted by a lovely young lady at the front desk then out came Jeanine. We sat together, laughed together and shared many stories. She was so kind and knowledgeable, I really felt at ease with her. They off we went on a tour, the residents were so lovely greeting me along the way. We ran into a lovely women named Gwen who stopped to say hello. I really could see my father living at Spring Mill. He is no longer active at home and he is all alone everyday. I am picking out an apartment next week and I think my father is really excited, I know I am. The next day I got a follow-up call from the director of the building named David. He wanted to see if I had any additional questions. He told me a little about himself and his background. This was the icing on the cake. Spring Mill it is!
17:11 08 Dec 21
My mother has been here approximately 1 1/2 years and she is very happy living here. The staff treat her with love. The staff is always helpful, the food is excellent, and there are plenty of activities to get involved in. She had to have emergency surgery and when she came back they accommodated her needs until she was back to her “normal”. Although they had to be extremely careful during Covid we knew our families were safe.
14:52 07 Dec 21
We toured them all and this was the nicest community.. it may not be brand new but they make up for the lack of gadgets with caring staff and a warm feeling of being part of a family. That's what we were looking for.. not bells and whistles... we wanted a personal touch
21:50 26 Jul 21
21:24 24 Mar 21
Mom lived at Spring Mill for about a year before her passing this week. The level of compassion and care was exceptional. Special thanks to Jolene, Hannah (Mom's Angel), Gwen, Alyssa, Tamyra, Emily, Daisy, Sherry and Sherry. Huge thanks to Andrea, the new Executive Director; and you have only been there a year too! That Mom so wanted to return is telling.
16:49 26 Jan 21
Spring Mill Senior Living is an amazing place. It is so beautiful inside and out! There is some new staff there that are doing amazing things! Communication is great and they are doing a great job keeping everyone safe during this pandemic!
14:41 20 Feb 20
11:20 08 Jan 17
14:01 24 Dec 16
17:48 20 Aug 13
Mom was there for rehab and it was very good. If possible try to arrive on a weekday as there seems to be a bit of confusion with weekend arrivals- the left hand doesn't communicate with the right hand. The PT/OT staff was excellent. But when you are semi-confined to a bed, little things like broken tv's or the wrong meals mean a big deal. The facility is great for the rehab. The nursing assistants were wonderful and caring. They need to work on the details at bit. But, if necessary, I would not hesitate to place Mom there or even use them myself.