Janine (1)

Janine Dambrosio

Senior Lifestyle Counselor

Janine brings to our community more than 10 years of experience serving seniors and families across Pennsylvania and the Mid-Atlantic region. Before joining Spring Mill, Janine worked for the Vanguard Group, where she specialized in Human Resources Administration for 27 years.

Driven by a passion for seniors, Janine followed her calling to the senior living space in 2011, and has since specialized in sales and marketing functions for high-profile senior living providers at both the community and regional levels.

Outside of work, she enjoys leisure time at home with her husband, Carl, and their family of three pets. The couple also has a son, Michael, who lives in Chicago. Janine enjoys live music, travel, kayaking and spending weekends at the shore, and heading out for motorcycle rides on their Harley.

Tiara Waterman

Tiara Waterman

Senior Lifestyle Coordinator

Tiara performs all administrative duties and supports the Sales and Marketing Department. She ensures first and lasting impressions are positive for prospects and families. Tiara manages the new residents’ move-in process, helping them and their families make a successful transition.

Tiara is the mother of two amazing girls, Aniya and Aubree. In addition to spending time with her daughters, she enjoys trying new restaurants with family and friends. Her hobbies consist of singing, dancing, and traveling to new places.

Shndell Sharper

Shandell Sharper

Director of Memory Care

Shandell oversees and coordinates all services for our memory care neighborhood. Along with implementing the SHINE® Memory Care program, one of the nation’s leading memory care curricula, she assists with tours, facilitates recreational activities, and leads her compassionate staff. Shandell believes open communication with families, residents, and the team is crucial to the community and resident success.

When Shandell isn’t working, she enjoys hiking with family and friends, boating, and visiting different vineyards.

Michael Mulhollan

Michael Mulhollan

 Culinary Director

Michael manages the daily operations of the dining department at Spring Mill. Michael focuses on delivering a superior dining experience to our residents, financial management of the dining department, cost controls, customer service, and provides leadership to the dining team to exceed resident expectations.

Jillian Nabozny - Director of Celebrations

Jillian Nabozny

Director of Celebrations

Jillian is responsible for planning and implementing recreational and therapeutic activities for the residents of Spring Mill to enhance their quality of life.  She holds a monthly meeting so that she can obtain ideas and input from the residents about activities they would like to do.  Jillian also oversees the transportation department.

debra hassler

Debbie Hassler

Business Office Director

Debbie is responsible for account billables and receivables. She also oversees all aspects of Human Resources.

Debbie has worked in Senior Living for 10+ years and enjoys working with the Seniors. Debbie previously worked in sales & marketing at a promotional products company and has managed a family-run Dental Laboratory. She has been local to the community living in Phoenixville for the past seven years. She loves to be outside and wants to share the great outdoors with others by traveling, hiking, biking, camping, kayaking, and visiting gardens whenever possible. Debbie has one son Wyatt and a wire hair terrier mix, Oreo, who likes to go to Senior Living Communities and brighten everyone’s day. She gives back to the community by donating to local food banks and getting the word out to others about food insecurity in our area.

Fidel Hawker

Fidel Hawker

Director of Plant Operations

Fidel is responsible for all maintenance and housekeeping functions. He coordinates Spring Mill team members in facilities, housekeeping, and outside contractors to complete repairs to the building and equipment. He ensures that the community and grounds are orderly and in good repair. Fidel monitors a preventative maintenance program that promotes a sense of well-being and aesthetic appeal for residents and staff. He also manages the capital expenditure program.

Fidel enjoys spending time with his college-age twins and loves to travel, making frequent trips to New York City to visit his family.

jessica cross

Jessica Cross

Director of Health & Wellness

Jessica Cross has over two decades in the health management care continuum, from pediatrics to end of life care. Jessica started her journey caring for her grandparents, who taught her dignity and integrity are deserved at all ages. Through her work, Jessica continues to advocate for those who can’t advocate for themselves.
You will often find Jessica speaking with residents, their families and/or team members at Spring Mill. Seeking daily improvements for all through a positive, moving forward mindset.
Jessica has worked within personal care, assisted living and skilled care community settings, as well as Hospital to Regional Programing accreditation areas.  Jessica was born and raised in Lancaster, Pennsylvania, graduating from Harrisburg Area Community College and Penn State University. She went on to gain her science and healthcare management degrees, in addition to her Personal Care and Assisted Living administration certifications. Jessica enjoys keeping up to date in the education realm and continues on her path,  seeking a Master’s in leadership and diversity. Jessica has specialized in process & quality improvement planning and implementation as well as healthcare programming and program education initiatives, changes, and implementation of processes.
Outside of work, Jessica keeps busy with her four children. She enjoys outdoor activities like camping, hiking, finding waterfalls and boating.  When time allows, Jessica enjoys a good impromptu day trip, sporting event, and music concert. In the winter, you will find her serving the homeless in her local community and coaching Girls on The Run, in Spring & Fall.
Jessica manages the healthcare department here at Spring Mill. She takes pride in our staff and how they serve our community members. Providing monthly education and opportunities for improvement or advancement for all, she appreciates receiving constructive feedback to improve our community to be the best it can be.